# ERROR: This ErizoController does not exist in cloudHandler to avoid unexpected behavior this ErizoController will die

**URL:** https://discourse.lynckia.com/t/error-this-erizocontroller-does-not-exist-in-cloudhandler-to-avoid-unexpected-behavior-this-erizocontroller-will-die/582
**Category:** Support
**Created:** [August 30, 2017, 4:50am UTC](https://discourse.lynckia.com/t/error-this-erizocontroller-does-not-exist-in-cloudhandler-to-avoid-unexpected-behavior-this-erizocontroller-will-die/582 "2017-08-30T04:50:38Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![HemanthAnakapalle](https://yyz1.discourse-cdn.com/flex031/user_avatar/discourse.lynckia.com/hemanthanakapalle/32/144_2.png) [@HemanthAnakapalle](https://discourse.lynckia.com/u/HemanthAnakapalle)
#### Post date: [August 30, 2017, 4:50am UTC](https://discourse.lynckia.com/t/error-this-erizocontroller-does-not-exist-in-cloudhandler-to-avoid-unexpected-behavior-this-erizocontroller-will-die/582/1 "2017-08-30T04:50:39Z")

</div>

Hi,

We are facing below issue.

2017-08-24 23:08:53.898 - WARN: CloudHandler - ErizoController 0 in \*\*\*.\*\*\*.com does not respond. Deleting it.  
2017-08-24 23:08:53.905 - WARN: CloudHandler - I received a keepAlive message from an unknown erizoController  
2017-08-24 23:08:53.905 - ERROR: ErizoController - message: This ErizoController does not exist in cloudHandler to avoid unexpected behavior this ErizoController will die  
2017-08-24 23:08:53.907 - INFO: CloudHandler - [CLOUD HANDLER]: ErizoController in host \*\*\*.\*\*\*.com wants to be killed.  
2017-08-25 03:22:50.769 - INFO: NuveAuthenticator - message: authenticate fail - MAuth header not present  
2017-08-25 14:55:27.769 - INFO: RoomsResource - message: createRoom success, roomName:\*\*\*\*\*\*, serviceId: superService, p2p: undefined  
2017-08-25 14:55:27.913 - ERROR: CloudHandler - No erizoController is available.  
2017-08-25 14:55:38.922 - ERROR: TokensResource - message: createToken error, errorMgs: No Erizo Controller available

[bug link - click here](https://github.com/lynckia/licode/issues/688)  
How we can overcome this issue?

Thanks & Regards,  
Hemanth

---

<div class="post-metadata">

### Author: ![Rohit\_Aggarwal](https://avatars.discourse-cdn.com/v4/letter/r/b2d939/32.png) [@Rohit\_Aggarwal](https://discourse.lynckia.com/u/Rohit_Aggarwal)
#### Post date: [November 14, 2017, 9:26am UTC](https://discourse.lynckia.com/t/error-this-erizocontroller-does-not-exist-in-cloudhandler-to-avoid-unexpected-behavior-this-erizocontroller-will-die/582/2 "2017-11-14T09:26:25Z")

</div>

@HemanthAnakapalle the bug link you provided was because of mismatched Mongodb version. I see it has been many months since you posted it, so it may not be any relevant now. But just in case.