# Ubuntu 20.04.3 Fresh install

**URL:** <https://discourse.lynckia.com/t/ubuntu-20-04-3-fresh-install/1060>\
**Category:** Support\
**Created:** [February 7, 2022, 8:13pm UTC](https://discourse.lynckia.com/t/ubuntu-20-04-3-fresh-install/1060 "2022-02-07T20:13:32Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![kim\_won](https://avatars.discourse-cdn.com/v4/letter/k/d26b3c/32.png) [@kim\_won](https://discourse.lynckia.com/u/kim_won)\
**Post date:** [February 7, 2022, 8:13pm UTC](https://discourse.lynckia.com/t/ubuntu-20-04-3-fresh-install/1060/1 "2022-02-07T20:13:32Z")

</div>

Fresh install on Ubuntu 20.04.3. Second time starting Licode after a server reboot. Server is up to date.

Getting this error message after starting licode using ./scripts/initLicode.sh

ERROR: ErizoController - message: addECtoCloudHandler cloudHandler does not respond - fatal

Some information on resolving the issue please. First time user of Licode.

OK, I should have posted the entire messages. I noticed this: useNicer is undefined

root@3e2065:~/licode# 2022-02-07T19:55:05.609 - INFO: ErizoAgent - message: launched new ErizoJS, erizoId: c0320132-f43e-4f3c-0e30-d0696db02c92  
[erizo-c0320132-f43e-4f3c-0e30-d0696db02c92] 2022-02-07T19:55:05.970 - INFO: ErizoJS - Starting ioThreadPool, useNicer is undefined  
[erizo-c0320132-f43e-4f3c-0e30-d0696db02c92] 2022-02-07T19:55:06.010 - INFO: ErizoJS - message: Started, erizoId: c0320132-f43e-4f3c-0e30-d0696db02c92, isDebugMode: false  
2022-02-07T19:55:10.329 - WARN: ErizoController - message: addECToCloudHandler cloudHandler does not respond, attemptsLeft: 5  
2022-02-07T19:55:18.338 - WARN: ErizoController - message: addECToCloudHandler cloudHandler does not respond, attemptsLeft: 4  
2022-02-07T19:55:26.340 - WARN: ErizoController - message: addECToCloudHandler cloudHandler does not respond, attemptsLeft: 3  
2022-02-07T19:55:34.340 - WARN: ErizoController - message: addECToCloudHandler cloudHandler does not respond, attemptsLeft: 2  
2022-02-07T19:55:42.345 - WARN: ErizoController - message: addECToCloudHandler cloudHandler does not respond, attemptsLeft: 1  
2022-02-07T19:55:45.345 - ERROR: ErizoController - message: addECtoCloudHandler cloudHandler does not respond - fatal